Tesla tells Cybertruck owners to 'use tape' to fix panel gap issues

Loud wind noise in the cabin? No problem, here's some tape.
By
Chance Townsend
 on 
A Tesla Cybertruck inside the company's store
Credit: David Paul Morris/Bloomberg via Getty Images

The Tesla Cybertruck has never been hailed as the pinnacle of automotive engineering, but even by its own standards, this is a little surprising. A Cybertruck owner recently shared his experience on a Facebook group after bringing his truck to a service center to address a loud wind noise. According to Tesla’s technicians, the solution is to just slap some duct tape over the panel gaps.

Yes, really.

The Cybertruck’s controversial design has already sparked plenty of criticism and has led to several recalls. But recommending DIY tape jobs to fix what appears to be a fundamental build issue? That’s a whole new level of questionable.

A screenshot of the service report reveals the technician’s response: "The noise heard is normal air turbulence expected at higher speeds." The report also noted that while applying tape helped reduce the sound, further panel adjustments weren’t possible due to the vehicle’s body fitment specifications.

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The owner initially flagged the issue after noticing the loud wind noise, particularly in comparison to a loaner Cybertruck. After investigating, the technician determined that the noise was present in other trucks with similar VINs and concluded that no further action would be taken.

The incident has fueled frustration among Cybertruck owners, with some reporting similar wind noise problems. One owner recounted a test drive where a Tesla technician, wearing a winter hat, was asked to remove it to better diagnose the noise. The technician insisted he could hear just fine, only to later note on the service report that no noise was detected.

Others speculate that the problem could be more pronounced in early production models.

Even with Tesla’s makeshift tape solution, many owners remain dissatisfied with the lack of a proper fix. Tesla did not immediately respond to Mashable's request for comment.

Headshot of a Black man
Chance Townsend
Assistant Editor, General Assignments

Currently residing in Chicago, Illinois, Chance Townsend is the General Assignments Editor at Mashable covering tech, video games, dating apps, digital culture, and whatever else comes his way. He has a Master's in Journalism from the University of North Texas and is a proud orange cat father. His writing has also appeared in PC Mag and Mother Jones.

In his free time, he cooks, loves to sleep, and finds great enjoyment in Detroit sports.


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